01 · Customer service

Orders, returns & products

For any inquiry regarding:

  • An ongoing order: tracking, delivery, customs
  • A return or exchange within the 14-day window
  • A specific product in the catalogue
  • A Personal Edit request
02 · Press & partnerships

Editorial & custom content

For press inquiries, editorial collaborations, custom content commissions. See our press kit for assets and brand details.

03 · Catalogue suggestions

A fragrance to add?

Would you like to see a particular fragrance join the VESTIGIUM selection? Write to contact@vestigiumfragrance.com (every suggestion is considered).

Catalogue additions follow an editorial selection, prioritising rarity and coherence with the houses already offered.

04 · Legal & trademark

For rights holders & counsel

Dedicated channel for trademark holders, legal counsel, or regulatory authorities. See our complete framework on the Legal & Trademark Notice.

Priority response within 72 working hours.

— Before writing

Most common questions are already answered in our FAQ (conservation, authenticity, formats, shipping, returns).

— Or write to us here
Answered within 2 hours.

— VESTIGIUM —

Authentic bottles. Documented lots. Editorial intent.